2016-03-31 - 26171 - Service Request - FOC order invoice not posting #ProductionBreakFix #FICOSupport

2016-03-31 - 26171 - Service Request - FOC order invoice not posting


Problem Summary


FOC order invoice not posting

Admin Info



Purpose
FOC order invoice not posting
Requested by
Babu
Issue Date
03-31-2016
Resolved by
Raghav
Resolved Date
04-06-2016
Document Status
Resolved

Detailed Problem Description

(Include Screen Shots if required )

Investigate FOC order invoice not posting
FOC orders: 0002975025 and 0002975028
Standard order: VPRS error while posting invoice0003006985
FOC orders issues.xlsx

Solution Analysis and Recommendations

(Include Screen Shots if required)

It was observed that for the sales order different account assignment category 'ZS' was assigned at header which should be used for only Japan slaes org 3200
We have provided TWO options
Option 1- To assign a AACgry ZS and G/L account to sales org 1200 and move the changes to PRD which will resolve the issue .
Option 2 To reverse the invoice and PGI and change the account assignment category to actual one and process again.
FOC orders issues with comments.xlsx

Resolution




Release Information


Provide link here to Release Notes if Technical Objects were changed